Berkhamsted NatWest to close its doors for the final time later this month – Herts Live


Customers will however still be able to do some of their banking in the town centre
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Banking giant NatWest has revealed it will be closing its Berkhamsted branch for the final time later this month. The High Street branch will shut for good on January 25.
NatWest says closing its banks is always "difficult" but says the average number of counter transactions across its branches dropped by 64% between January 2019 and January 2022. While the number of mobile transactions rose by 38% during the same time.
In Berkhamsted, it says the number of counter transactions dropped by 77%, and was used by just one personal customer on a regular basis in 2021. While there were only 108 business customers using the branch.
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Customers will now face a 14-mile round trip to Hemel Hempsted if they wish to use a NatWest branch. Or could alternatively use banking services at a nearby Post Office – with branches based nearby on the High Street.
A NatWest spokesman said: "The way people bank with us has changed dramatically in recent years, with an increased demand for mobile and online services as customers benefit from a faster and easier way to bank. Closing a branch is a decision we take very seriously. We know it can affect people who are less confident with the alternatives we offer, and we'll always work hard to guide you through the changes and find the best way to serve you from now on."
The National Federation of Sub-Postmasters (NFSP) says the nearby Post Office branches at Berkhamsted and Northchurch will be able to offer banking services to NatWest customers. These include deposits, free cash withdrawals and balance checks.
An NFSP spokesman said: "Post offices are proving vital to retaining individual and business access to cash as the banks continue to desert the high street in order to cut costs and increase their profits. Every post office plays a vital role within the heart of the local community. Post offices provide a reliable and essential service which has continued at a high standard across the whole of the UK throughout the pandemic."
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