Haleon, Microsoft AI Enhances Product Accessibility for Vision Impaired – Healthcare Packaging


The Seeing AI free mobile app is designed to help people who have trouble seeing by narrating the world around them.
Haleon, a global leader in consumer health, and Microsoft Corp. have announced a new collaboration to make everyday health more accessible for people who are blind, have low vision, or have difficulty reading product labels due to low literacy. Together, the companies are expanding functionality in the Microsoft Seeing AI app to provide consumers with more detailed labeling information for over 1,500 Haleon products across the U.S. and U.K. Seeing AI is a free mobile app designed to help people who have trouble seeing by narrating the world around them.
With the app, people hear packaging information by scanning the barcode of Haleon products. This will provide an audio read-out of important information, such as product name, ingredients, and usage instructions
The Seeing AI app was developed by a team of Microsoft engineers, spearheaded by project lead and engineering manager Saqib Shaikh, who lost his sight at the age of seven and was driven to develop the app by his passion for using technology to improve people’s lives.
Saqib Shaikh, engineering manager at Microsoft, says “I’m really excited to see the launch of this enhanced product recognition functionality, developed in collaboration with Haleon. Seeing AI’s intelligent barcode scanner plays audio cues to help you find the barcode, and now the information displayed for Haleon products is coming straight from the manufacturer, providing richer information including usage instructions and ingredients. This can be invaluable for someone who cannot read the label, leading to greater independence.”
Katie Williams, U.S. chief marketing officer at Haleon adds, “We believe everyone should have access to self-care products, services, and the information needed to make informed, proactive choices about their health needs. Haleon initiated this collaboration with Microsoft via its Seeing AI app to make consumer health more accessible, achievable, and inclusive. We are proud to help make better everyday health more in reach for the blind and those with low vision.”
The Seeing AI app is free to download from the Apple App Store and will be available on Android in the future. To use Seeing AI on Haleon’s products, users should hold their phone camera over the packaging barcode. The app will read out the product name and all text on the package. Users can skip ahead or move back to the relevant section they want to listen to, for example, which flavor or how to use the product. The Haleon barcode functionality is being launched in the U.S. and U.K. first, with plans to expand globally and add more languages in the future.

Cap: Microsoft Seeing AI app scans Sensodyne barcode for health information.

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