New Waymo One features inspired by DOT's Inclusive Design Challenge – Automotive World


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Accessibility is something we care deeply about at Waymo, as our mission is to help improve road safety and mobility for all. As this topic is such a core part of what we do, we were honored to make it to the semifinals in the U.S. Department of Transportation Design Challenge
Accessibility is something we care deeply about at Waymo, as our mission is to help improve road safety and mobility for all. As this topic is such a core part of what we do, we were honored to make it to the semifinals in the U.S. Department of Transportation Design Challenge. DOT’s goal was to generate design solutions that enable people with physical, sensory, and cognitive disabilities to use automated vehicles to access jobs, healthcare, and other critical destinations. The DOT is helping to further creative product thinking around inclusive mobility, and we’re proud of the features that we designed and integrated into our Waymo One service.
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To help build the features, we partnered with many groups affected by lack of mobility options as part of our Let’s Talk Autonomous Driving public education initiative, and we sought their input to shape our submission. We’re pleased to share some of the features we developed for our Waymo One ride-hailing service, and we’ll continue to add more inclusive features for our riders over time.
Check out highlights on some of these inclusive ride-hailing features below. Thanks to our Waymo One riders and partners for co-creating with us!

In addition to these specific features, we also re-worked our design system to not only be more flexible, but also to be more adaptive to the user’s context. For example, in the app’s main screen during a trip, we created a row of buttons that shows multiple actions and dynamically prioritizes them based on the user’s context and where they are on their trip.
Stay tuned for more updates in the future as we continue to develop inclusive mobility features and learn from our Waymo One riders.
SOURCE: Waymo
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